I have had a great experience at Autumn Hills Apartments. We just relocated out of state, but the two years I stayed at Autumn hills has been great. The rent is cheaper than the other apartments near by, the square footage is larger, there is not a lot of turn over in management/employees which is nice. The property manager is really nice, my work hours often conflict with there hours and she even calls to ask about bring up my packages. I kept changing my move out date and time many times and she never seemed annoyed or anything. She was previously married to military & understands the struggles that come with that (which is amazing). The maintenance guy is really nice, same day or next day for any work order Iâve put in. He calls first and follows up. Additionally Iâve been locked out twice (one was an EARLY Saturday morning before work) and each time he did not complain and was there in less than 10 mins saying it was not a problem.
The apartments were clean and in new condition.
Anytime they were going to be in your apartment they let you know. My move out was smooth and the manager provided a GREAT move out checklist with transferring electric & gas info - plus what needed to be accomplished for the move out. In the lease it is very clear and up front and states a small amount of your deposit will be nonrefundable. Super clear this is for patching holes, painting, carpet cleaning, advertising, etc I would imagine.... this is more than fair in my opinion and the fact that it is literally in the contract helps maintain transparency with residents. The rest of my deposit was refunded & that was awesome! I almost didnât check this place out because of poor reviews, but I stopped and talked to 3 different residents at the time who didnât have complaints & so glad I did. My mom said people usually leave reviews when they are mad, not the 50 other people who were happy... & she was right as always.
Deborah Johnson
March 10, 2018
